Skip to content

Start typing to search the documentation.

to navigateto open

Print Jobs

Reprinting a Job

Submit a new print job based on a previous one.

If a print didn’t come out right, or you simply need another copy, you can reprint a past job instead of uploading the file again.

When you can reprint

The Reprint button appears on a job’s detail page when the job is Completed, Failed, or Cancelled, and you have both the View print jobs and Reprint print jobs permissions.

You can reach a past job either from My Print Jobs > History, or from Print Management > History if you have broader visibility.

If your administrator has enabled data retention, a job older than the configured deadline cannot be reprinted: its design file is scheduled for deletion. Upload the file again to print it. Reprinting a job before it reaches the deadline extends how long its file is kept.

How to reprint a job

  1. Open the job you want to reprint.
  2. Select Reprint.
  3. Optionally give the new job a different name.
  4. Review the material requirements. You can change the optional brand and color constraints; the material type remains fixed by the source file.
  5. Select Reprint to confirm.

You’re taken directly to the new job’s detail page.

What happens next

  • A new print job is created using the same file and your selected name and material settings: the original job is untouched and remains in your history.
  • The new job is marked with a Reprint badge so it’s easy to tell apart from the original.
  • The new job starts at Awaiting Approval and goes through the same requirements checklist and approval process as any other job, approval decisions aren’t carried over from the original.

This means a reprint gets a fresh check against current rules and quotas, for example, if a quota was tight when the original was approved, it’s checked again for the reprint.

Administrators can enable Prioritize reprints under Settings → Dispatch. When enabled, new reprints enter the queue above both standard and normally prioritized jobs. Existing queued jobs are not changed when the setting is toggled.

After choosing Failed, review the final confirmation and optionally add comments explaining the failure, such as “Bad bed adhesion.” Enable Reprint after failure there to open the reprint dialog as soon as the failure is saved. This option is off by default. Selecting Cancel returns to the outcome dialog without saving the failure.