Your data is yours. We keep it private.

Pluraprint is built for organizations that trust us with their people, print files, and operations. We treat that trust as a responsibility, not a product.

Last updated September 1, 2026

Private by default

We do not sell, rent, or make your personal information or operational data available to third parties for their own purposes.

Used only to run Pluraprint

We use data to deliver, secure, support, and improve the services your organization has chosen to use.

Kept only as needed

We retain data for as long as it is needed to provide the service, meet our obligations, or until your organization deletes it.

The short version

We do not sell your data. We do not use it for advertising. We do not share it with third parties for their own use. Our role is to operate Pluraprint for your organization and protect the information entrusted to us.

What this policy covers

This policy applies to Pluraprint’s marketing website, web application, station and kiosk experiences, mobile app, APIs, on-site printer agents, and related support and communications. It covers information we process when you visit, use, administer, or receive support for those services.

Information we handle

Depending on how your organization uses Pluraprint, this can include account and contact details; authentication and access records; printer, site, and station configuration; print jobs and their design files; operational history; and messages you send to us. We collect only the information needed for the features and support you use.

How we use it

We use information to provide and maintain Pluraprint, authenticate users, process and route print jobs, secure the platform, respond to requests, and resolve service issues. We may also use limited, aggregated operational information to understand reliability and improve the service. We do not use your information to build advertising audiences or profile people for sale.

Who can see it

Your organization controls access to its deployment through its own roles, permissions, and identity settings. Pluraprint staff access customer data only when needed to operate, secure, or support the service. We do not sell, rent, trade, or disclose personal or operational data to third parties for their independent use.

How long we keep it

We retain information only for as long as needed to provide Pluraprint, maintain security and reliable records, meet applicable obligations, or follow your organization’s retention settings. Organizations can configure deletion of completed print jobs and their associated files. Temporary working copies are removed when the work that requires them is complete.

Where data lives

Pluraprint can run as a hosted service, on infrastructure your organization controls, or entirely air-gapped. In self-hosted and air-gapped deployments, your organization determines where its application data and files reside. Learn more about our security and deployment options.

Security

We use measures designed to protect the information we hold, including encryption in transit and at rest, controlled access, and audit records. No system can promise absolute security, but protecting your information is a core part of how we design and operate Pluraprint.

Questions or requests

For questions about this policy, your information, or a privacy request, contact us at hello@pluraprint.com. If you use Pluraprint through an organization, your administrator is often the fastest path for account and data requests.